We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a refund will be processed within 15 working days and will be applied to your original method of payment.
Once the order is cancelled and processed for refund, our team will required 15 working days , the processing time shall vary and is completely depending the original mode of payment.
Late or missing refunds
If you haven’t received a refund within 15 working days from the initiation of the refuns:
- First check your payment instrument provider account/statement.
- Then contact your payment instrument issuers. It may take some time before your refund is officially posted.
- Next contact your payment instrument provider. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Return/Exchange a ‘Gift-a-Course’
If the course/item was marked as a gift when purchased, you’ll receive a gift credit for the value of your return. The same credit amount can be exchanged only for an alternative course and will be valid only for 180 calendar days from the date of issue.